Privacy Policy
Last Updated: January 2026
Treespond.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at treespond.com (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other details you voluntarily provide when contacting us or subscribing to our services.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies: Small text files stored on your device to recognize you and remember your preferences (see Cookie Policy below).
- Usage Data: Pages visited, time spent on the Site, links clicked, and referral sources.
- Affiliate Tracking: Information related to affiliate links and conversions to track referral performance for Ladbrokes Betting Sites and similar partners.
How We Use Information
We use collected information for the following purposes:
- Analytics and tracking visitor behaviour to understand how users interact with the Site.
- Affiliate tracking and commission attribution for referred customers to Ladbrokes and partner betting sites.
- Site improvement and optimisation of content, layout, and user experience.
- Responding to your inquiries and providing customer support.
- Sending promotional emails and newsletters (with your consent).
- Compliance with legal and regulatory obligations.
Cookie Policy
Our Site uses cookies to enhance your browsing experience. We use the following types:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track usage patterns to improve the Site.
- Affiliate Cookies: Monitor referral links and conversions.
- Marketing Cookies: Support targeted advertising and promotional content.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including Ladbrokes Betting Sites and affiliate partners. We are not responsible for the privacy practices or content of external sites. When you click affiliate links, you leave our Site and enter the third party's domain.
We strongly recommend reviewing the privacy policies of any third-party sites before providing personal information. This Privacy Policy applies only to treespond.com.
Your Rights
Under UK and EU law (including the UK General Data Protection Regulation – GDPR), you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data ("right to be forgotten"), subject to legal obligations.
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Obtain your data in a portable format.
- Right to Object: Opt-out of marketing communications and certain processing activities.
- Rights Related to Automated Decision-Making: Request human review of decisions made solely by automated means.
To exercise any of these rights, contact us at [email protected] with your request and proof of identity.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods vary depending on the type of data:
- Personal Information: Retained for the duration of your relationship with us, plus 3 years for legal compliance.
- Analytics Data: Retained for up to 24 months.
- Affiliate Tracking Data: Retained for the duration of the affiliate relationship and applicable commission periods.
You may request deletion of your data at any time (subject to legal retention requirements) by contacting us.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data breach, please contact:
Email: [email protected]
Website: treespond.com
We aim to respond to all inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to This Privacy Policy: We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site constitutes acceptance of the revised policy.